Refund & Returns Policy

30-Day Money-Back Guarantee

We want you to love your LumiGlow™ ritual. If you're not satisfied for any reason, you may return your order within 30 days of delivery for a full refund of the product price.

How it works

  1. Email us at bojans1010@gmail.com with your order number and reason for return.
  2. We reply within 24 hours with return instructions.
  3. Once the item is received with all included parts, your refund is issued to your original payment method within 5–10 business days.

Damaged or defective items

If your item arrives damaged or stops working within 30 days, contact us with a photo or short video — we'll send a free replacement or issue a full refund, no return shipping required.

Notes

  • Return shipping costs are the customer's responsibility unless the item is damaged or defective.
  • Orders cancelled within 12 hours of purchase (before fulfillment) are refunded automatically in full.